What should you do when you think you have an overpayment? The answer sounds easy- refund it within 60 days. But the reality is not so simple.
If you don't have a good process in place to verify that your EMS personnel are currently certified, you're asking for trouble.
OIG Permits 6 Fire Departments to Follow Neighboring Departments’ Billing Practices
The essential goal of all patient care documentation is to create a complete, accurate and objective record of your experience with the patient.
For the First Time Ever, CMS Published EMS Documentation Templates
Let's talk about rewarding employees for a job well done. Using rewards, you can often get staff to do what you want them to do.
In July 2018, the Officer of the Inspector General (OIG) issued a Report, Medicare Improperly Paid Providers for Nonemergency Ambulance Transports to Destinations Not Covered by Medicare. The OIG found that Medicare made improper